Tag Archives: Servant Leadership

The Leader’s Role in Creating Belonging

Summer Series 2026: Belonging, School Culture, and the Joy of the Work

Episode 2 Featuring Dr. Anita Harkins-Mehsling

In Episode 2 of Summer Series 2026: Belonging, School Culture, and the Joy of the Work, I am grateful to continue the conversation with Dr. Anita Harkins-Mehsling, Associate Superintendent for the Archdiocese of Omaha.

In Episode 1, Anita and I reflected on why belonging matters and why summer is such a meaningful time for school leaders to pause, exhale, and consider the culture they hope to build and maintain for the 2026–27 school year.

In Episode 2, we turn our attention to the leader’s role in creating belonging and shaping a positive school culture.

A positive school culture does not happen by accident. It is nurtured through the rhythms, routines, relationships, words, and actions that help a school community stay connected to its mission. Culture is not created by a mission statement alone. Culture is experienced in the daily life of a school, in the way people are welcomed, supported, heard, encouraged, and invited to contribute to something greater than themselves.

Belonging is shaped through intentional relationships, communication, trust, presence, and the daily choices leaders make. The school leader sets the tone and helps create the conditions where people feel seen, valued, welcomed, and connected to the mission.

One of the important reminders Anita shared in this episode is that leaders should be intentional in how they welcome faculty and staff back to campus. The beginning of the school year is often filled with tasks, meetings, checklists, schedules, and classroom preparation. All of those things matter. Yet Anita reminds us that leaders also need to create space for people to reconnect, get to know one another, and remember that they are part of a shared mission.

That balance is so important. Teachers need time to prepare their classrooms. They need time to organize, plan, and feel ready to welcome students. They also need time to breathe, reconnect, laugh, share, pray, and remember that they do not carry the work alone.

The way a school year begins matters. People remember how they were welcomed (Ball, 2026). They remember whether the opening days were only about tasks or whether there was also time to reconnect with purpose, community, and joy.

As I listened to Anita, I found myself reflecting on my own leadership experiences and my research on school culture and teacher retention. I have spent much of the past decade studying and working in this area, and I continue to believe that school culture is created in ordinary moments. It is shaped in how a leader greets people, follows up, listens, remembers, encourages, and makes space for others to contribute.

One example from my own leadership practice was something I called Thankful Thursday. A couple of times a month, before the team arrived, I would leave notes of gratitude or encouragement. Sometimes the note was connected to something I noticed in a classroom. Sometimes it was simply a word of encouragement. They were not long or complicated, but they were intentional. These sticky notes were one more way of saying, “I see you. I notice the good work you are doing. Your presence and contribution matter here.” Gratitude helps shape culture and it sets a tone. It helps people know that their work is not invisible. 

Another practical way leaders can strengthen culture is by creating intentional opportunities for table talk during faculty and staff meetings. Meetings do not have to be used only for announcements, updates, and logistics…in fact they shouldn’t be. These are school culture prime opportunities to build trust and distribute joy!. They can also become spaces where people reflect together, listen to one another, and contribute to the shared mission of the school.

For example, after sharing a schoolwide focus or initiative, a school leader might ask each table to discuss: “Where are we already seeing this lived well in our school?” or “What is one next step we can take together?” Then each table can share one insight with the larger group. That kind of routine communicates something important: every voice matters, perspectives matter, and we are building and maintaining this positive school culture together.

In this episode, Anita and I break open the importance of helping faculty and staff feel seen and valued in specific ways. A general “thank you” is always appreciated, but specific gratitude has a different kind of impact. When a leader says, “I noticed the way you helped that student,” or “I saw how you supported your colleague,” it communicates that the person and the work are truly seen.

Again, this does not need to be complicated. Leaders might begin the year with handwritten notes, ask each staff member what helps them feel supported, highlight quiet acts of service during faculty meetings, check in with new faculty after the first two weeks, or intentionally thank office staff, aides, maintenance staff, cafeteria staff, and all who help the school function each day. Create a school environment where gratitude is the norm. If the adults model it, the students will follow. 

Culture is strengthened when leaders create a rhythm of noticing and naming the good.

Presence matters deeply, and in the life of a school, presence is not about hovering or checking up on people. It is about walking with people. It is about being close enough to the life of the school to understand where joy is visible, where support is needed, and where people may be carrying things quietly.

Dr. Harkins- Mehsling reminds us that sometimes the most powerful thing a leader can do is show up, listen, and remain steady. Presence builds trust over time, and is at the heart of belonging. In school culture work, trust is often the bridge between intention and impact. I call trust the glue for a strong positive school culture. Trust does not mean everything is easy. It means people believe they are being led with honesty, care, and purpose.

Leaders may intend to create belonging, but people experience belonging through communication, listening, relationships, and follow-through. Anita shared that she kept a notebook on her at all times, so she could jot down notes that would allow her to be intentional and follow-up with team members. 

Listening does not mean leaders can do everything requested. It does mean people are treated with dignity. Communication should help people understand not only the “what,” but also the “why.” When people understand the why behind decisions, they are more likely to stay connected to the mission, even when decisions are difficult.

One of the most helpful ideas in this conversation is that belonging does not have to become one more program, one more initiative, or one more thing added to everyone’s plate. Belonging can and should be woven into the rhythms that already exist. It can be built into faculty meetings, prayer, mentoring, communication, classroom visits, welcome-back days, celebrations, and leadership team conversations.

It is a way of asking: How will this decision, meeting, message, or practice help people feel seen, valued, and connected?

As leaders prepare for the 2026–27 school year, Episode 2 offers a simple but meaningful invitation: start small and be intentional. Create space for preparation and connection. Know or get to know your people and listen before acting. Build trust through follow-through, and create rhythms that help your community notice and share the good.

Belonging does not require perfection, but it does require intention, consistency, and love for the people we are called to serve.

I am grateful to continue this summer conversation with Dr. Anita Harkins-Mehsling and hope Episode 2 encourages school leaders to reflect on the culture they are creating, the welcome they are preparing, and the daily habits that help people feel seen, valued, and connected to the joy of the work.

Pause. Exhale. Reflect.

Join us for Episode 3 of Summer Series 2026: Belonging, School Culture, and the Joy of the Work on Sharing the Good with Dr. Denise Ball on July 14th.

Until next time, keep sharing the good.

When we train our eyes to see the good, amazing things happen.

May we continue to seek knowledge in all things,

Denise

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When We Train Our Eyes to See the Good, Amazing Things Happen…An End-of-the-School-Year Message from Dr. Christina Mendez-Hall

Last night, I officially posted the welcome message for my new YouTube channel, Sharing the Good with Dr. Denise Ball. This morning, as I met with Dr. Christina Mendez-Hall, Assistant Superintendent for the Diocese of Arlington, I was reminded again why this space matters. Dr. Mendez-Hall is so full of joy, and I invited her to share an end-of-the-school-year inspirational message for the channel. It was one of those simple, grace-filled moments that confirmed the “why” behind this new chapter.

For the last eight-plus years, I have been researching, writing, speaking, and working alongside school leaders and educators on team building, teacher retention, and the development of strong, healthy school cultures. Again and again, one simple truth continues to rise to the surface: educators and school leaders need to be seen, heard, encouraged, and reminded that their work matters.

When adults in a school community feel valued, supported, and connected to a shared mission, the entire campus is strengthened. Joy becomes more visible, trust grows, collaboration deepens, and students benefit. Schools become more stable, dynamic, and hope-filled places of learning.

That is the heart behind Sharing the Good with Dr. Denise Ball.

My goal is not to create a perfect YouTube channel. It is not to chase likes or pretend that life, leadership, education, or faith are without challenges. My hope is to create a real and authentic space where we collectively can share the good, notice the good, and perhaps inspire at least one person who needs encouragement on any given day.

I have been blessed throughout my life to be surrounded by amazing people who have encouraged me, challenged me, prayed for me, and helped me see the good even in difficult seasons. After retiring last June, following 27 years of service in education, I have found myself with more time to reflect, write, listen, and reconnect with many of you who have followed this blog since it was created 15 years ago.

The Unlock the Teacher blog has received more than 1.5 million views over the years and continues to average around 100 views a day. The feedback received on this blog humbles me deeply — thank you! Current research highlights the need for us to truly see and hear one another, and I would like to help make sure those placed on my path during this journey of life feel seen and heard.

So today, I want to personally invite you to continue the conversation with me in a new way.

Please visit Sharing the Good with Dr. Denise Ball on YouTube. Subscribe if the message speaks to you. Share it with an educator, leader, parent, or friend who may need a reminder that goodness is still unfolding.

Check out Christina’s inspirational minute message by clicking the link below. This is my first YouTube “short”…thank you for the grace!

An End-of-the-School-Year Inspirational Message from Dr. Christina Mendez-Hall

I am a novice in this space, and I am very much a lifelong learner. If you have a tip, suggestion, idea, or story to share, I would love to hear from you. Send me a message and share the good you are seeing. Tell me about the people who are carrying light in your school, family, parish, workplace, or community.

I believe this deeply, that when we train our eyes to see the good, amazing things happen.

We can do more for the world when we share the good together, one word, one story, and one action at a time.

May we continue to seek knowledge in all things!

Denise

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What We Build Together: The Power of Collaboration–A Middle School Mindset Initiative

There is a particular kind of energy that comes from meaningful collaboration. The kind that is grounded in shared mission, fueled by trust, and sustained by a deep belief in the work we are called to do.

Over the past year, I have had the privilege of working alongside incredible partners to bring the Middle School Mindset Portfolio of Services to life. What began as an idea has grown into something far more powerful than any one organization could have accomplished alone. In just a few short weeks, we will launch this work nationally on May 29.

This moment feels significant, not simply because of the launch itself, but because of what it represents.

A Response to a Critical Moment

Middle school is a pivotal season of formation. It is a time when students are asking deeper questions about identity, belonging, and purpose. It is also a time when educators are navigating increasing complexity like academic recovery, student engagement, and social-emotional needs, all while striving to create classrooms where students feel known and valued.

We cannot meet this moment in isolation.

The Middle School Mindset Portfolio was built in response to that reality. It is not a single program or a one-size-fits-all solution. Rather, it is a collaborative ecosystem designed to support educators with practical strategies, meaningful resources, and a shared commitment to strengthening both instruction and culture.

The Gift of Partnership

One of the greatest joys in this work has been collaborating with mission-aligned partners who bring both expertise and heart to the table.

A special acknowledgment goes to Archangel Education and Technology, whose team is building an innovative digital ecosystem that will no doubt become a destination space for educators and system leaders. Their work reminds us that when technology is designed with purpose, it can truly amplify impact.

Equally inspiring has been our partnership with the Archdiocese of Miami pilot schools. On May 29th, during this complimentary webinar, we will hear directly from middle school teachers who have engaged in this work, educators who are thoughtfully applying strategies, reflecting on practice, and shaping what this portfolio will become at scale.

To visit these vendor partners supporting schools nationwide, please visit:

www.theadac.com | https://friendzy.co/ | https://www.sadlier.com/ | https://arch-te.com/

We can serve students and teachers more when we do it together!

From Research to Practice: Naming What Matters Most

This work has also deepened my ongoing collaboration with Dr. LaTonya White. Together, we are preparing to share our research in the forthcoming Middle School Culture Blueprint (Ball & White, 2026).

At the center of our work is a simple yet deeply impactful reminder: what we reinforce each day becomes the culture we experience, whether by intention or by default.

Middle school culture does not happen by accident. It is shaped in the small, consistent moments: in how we greet students, how we structure learning, how we respond to challenges, and how we create space for student voice. Belonging is not a program we implement. It is a condition we intentionally cultivate through every interaction, every structure, and every expectation (Ball & White, 2026).

When we are intentional, we create environments where students and teachers can thrive. When we are not, culture is still formed, but often in ways that do not serve our mission. The opportunity before us is to lead with clarity, purpose, and hope, and to build cultures where every student and educator knows they are seen, valued, and called to grow.

A Moment of Anticipation

As we look ahead to our national webinar launch on May 29, I am filled with gratitude for the partnerships, for the educators, and for the shared commitment to this work. This is more than a program launch. It is a reflection of what is possible when we come together, listen deeply, and build something that responds to the real needs of our schools. It is a reminder that we are not alone in this work. And… it is an invitation to continue to collaborate, to continue to learn, and to continue to see the good that is unfolding all around us.

The May 29th registration is live (scan the QR code above). Come and join the conversation!

What a privilege it is to serve!

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